Last updated: 5 July 2026
Who we are
Indigo Pro Cleaning ("we", "us", "our") is a cleaning services business based at 61 Bridge Street, Kingston, HR5 3DJ, United Kingdom. We are the data controller for the personal information described in this policy. You can reach us at sandra@indigoproclean.uk or +44 7346 813915.
What information we collect
- Contact details you provide (name, email, phone, address) when you request a quote or book a service.
- Details about the property or service you are enquiring about.
- Booking, payment, and correspondence history related to services we provide.
- Basic technical information (IP address, browser type) collected automatically when you visit this website.
How we use it
- To respond to enquiries and provide quotes.
- To schedule, deliver, and invoice our cleaning services.
- To keep records required for tax, accounting, and legal purposes.
- To improve the website and our service.
Legal basis
We rely on your consent (when you submit our contact form), performance of a contract (to deliver services you have booked), and our legitimate interests (running and improving our business) as lawful bases under UK GDPR.
Sharing your information
We do not sell your personal information. We share it only with trusted providers who help us operate (for example email, hosting, and payment processors) and where required by law.
How long we keep it
Enquiry data is kept for up to 12 months. Booking and invoicing records are kept for at least 6 years to meet UK tax requirements.
Your rights
You can ask us to access, correct, or delete your personal information, restrict or object to processing, or receive a copy in a portable format. Email sandra@indigoproclean.uk to make a request. You can also complain to the UK Information Commissioner's Office at ico.org.uk.
Cookies
This site uses only essential cookies needed for the site to function. If we introduce analytics or marketing cookies in future, we will ask for your consent first via our cookie banner.
Changes
We may update this policy from time to time. The "last updated" date above will reflect any changes.